Token Strategy Charter
Spend thresholds and model governance for this agent. The runaway threshold is a hard kill switch — breaching it auto-files a P1 incident.
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Agent
Customer Support Bot
customer-support-bot
Spend Scenarios
Three monthly spend thresholds. Runaway triggers an automatic P1 incident.
Expected /month
500.00
Normal operations, 80th percentile.
Stretch /month
1000.00
Peak load, still acceptable. Triggers alert.
Runaway /month
2000.00
Kill switch. Auto-files a P1 incident.
Approved Model Tier
The highest model tier this agent is approved to use.
Sonnet
Balanced capability and cost.
Ownership
- Business Owner
- sarah.chen@acme.com
- Chartered
- 3/30/2026
Thresholds reviewed and approved
The business owner has acknowledged that the runaway threshold will trigger an automatic P1 incident.