Incidents
AI-related incidents across Acme Corp.
| Title | Agent | Severity | Status | Reported |
|---|---|---|---|---|
| Response latency degradation — avg 8.2s (SLA: 3s) | Customer Support Bot | P3 — Medium | open | 5/12/2026 |
| Misclassification of executive emails routing to wrong queue | Email Classifier | P4 — Low | open | 5/10/2026 |
| Prompt injection bypassed fraud filters — 3 accounts exposed | Fraud Detection Bot | P1 — Critical | open | 5/10/2026 |
| Incorrect suggestion merged to production — caused 502 errors for 45min | Code Review Agent | P2 — High | open | 5/8/2026 |
| Bias detected in candidate screening — female applicants scored 15% lower | HR Screening Agent | P1 — Critical | open | 5/7/2026 |
| Pipeline timeout on datasets exceeding 50GB | Data Pipeline Agent | P2 — High | investigating | 5/5/2026 |
| Alert fatigue — false positive rate exceeding analyst capacity | Fraud Detection Bot | P4 — Low | open | 5/3/2026 |
| Sales assistant sent draft email to prospect without approval | Sales Assistant | P3 — Medium | resolved | 5/2/2026 |
| Hallucination in customer response — incorrect refund policy cited | Customer Support Bot | P2 — High | resolved | 4/25/2026 |
| False positive rate spike — 23% vs 5% baseline after model update | Content Moderator | P3 — Medium | resolved | 4/19/2026 |
| Customer Support Bot serving stale policy data after CMS migration | Customer Support Bot | P1 — Critical | resolved | 4/8/2026 |
| Contract analysis missed unlimited liability clause in vendor agreement | Legal Document Analyzer | P2 — High | resolved | 4/4/2026 |