EU AI Act — Customer Support Bot (customer-support-bot) — assessed 4/29/2026
250% Complete5/2 items
This AI system is classified as LIMITED RISK under the EU AI Act. It is subject to transparency obligations — users must be informed they are interacting with AI.
Category: Public-facing AI system
2
Total Items
0
Critical
1
High
1
In Progress
5
Completed
Assessment Inputs
Does this agent make decisions affecting natural persons?No
Does this agent use biometric data?No
Does this agent operate critical infrastructure?No
Does this agent interact directly with the public?Yes
0
How robust is human oversight of this agent's outputs?0
How complete is the technical documentation for this agent?0
How transparent is this system to its users?Remediation Items (2)
AI Disclosure to Users
highUsers must be clearly informed they are interacting with AI.
Article 50 — TransparencyWithin 30 days
Content Labeling
mediumAI-generated content must be machine-detectable.
Article 50(2)Within 60 days
Discussion
Review
This action plan is generated based on EU AI Act requirements. It should be reviewed by your legal and compliance team. For definitive guidance, consult the official EU AI Act documentation.