SOC 2 + AI — Customer Support Bot (customer-support-bot) — assessed 4/21/2026
0% Complete0/5 items
SOC 2 + AI readiness: Insufficient Controls (0%). Significant control gaps that would likely result in audit findings.
Category: Insufficient Controls
5
Total Items
1
Critical
3
High
0
In Progress
0
Completed
Assessment Inputs
0
How robust are security controls for the AI system?0
How reliable and available is the AI system?0
How well is processing integrity ensured?0
How well is data confidentiality maintained?0
How well are privacy requirements addressed?0
Are AI-specific governance controls in place?0
How well are AI vendors and third parties managed?Remediation Items (5)
Strengthen Security Controls
criticalImplement AI-specific security controls.
SOC 2 CC6 — Logical and Physical AccessWithin 30 days
Ensure Processing Integrity
highValidate AI system outputs and detect errors.
SOC 2 PI1 — Processing IntegrityWithin 45 days
Address Privacy Requirements
highEnsure AI system meets privacy trust service criteria.
SOC 2 P1 — PrivacyWithin 60 days
Implement AI Governance Controls
highEstablish AI-specific governance and change management.
SOC 2 CC8 — Change ManagementWithin 60 days
Improve Availability Controls
mediumEnsure AI system meets availability requirements.
SOC 2 A1 — AvailabilityWithin 90 days
Discussion
Review
This action plan is generated based on SOC 2 + AI Controls requirements. It should be reviewed by your legal and compliance team. For definitive guidance, consult the official SOC 2 + AI documentation.